MerchBots.com Privacy Policy

Effective Date: October 5, 2023

1. Overview

Welcome to MerchBots.com, a SaaS platform that provides the bridge from physical to digital realms. Your privacy is paramount to us. This document elucidates how we manage, use, and protect your personal data. By accessing our platform, you consent to the terms detailed herein.

2. Data Collection

2.1. User-Provided Data

This encompasses details you share when registering, such as your full name, contact email, organization specifics, and payment particulars.

2.2. System-Collected Data

We amass data automatically when you navigate our platform, including but not limited to, IP addresses, device specifications, and usage patterns.

2.3. Chatbot Engagement Data

Interaction specifics with our chatbots, designed to replicate brand ambassadors, are collected to refine the user journey and yield valuable analytics.

3. Usage of Collected Data

3.1. To deliver and enhance our offerings.

3.2. For account administration and invoicing.

3.3. To generate insights and furnish analytics to our clientele.

3.4. To foster innovation and research.

4. Data Dissemination

Your information may be shared under the following circumstances:

4.1. Compliance with Laws: When legally mandated.

4.2. Corporate Activities: During mergers, acquisitions, or other business transitions.

4.3. With Approval: When we have your clear consent or upon your instruction.

5. Safeguarding Your Data

We adopt stringent measures to secure your information. Nevertheless, no system can guarantee absolute security. We pledge to inform you promptly in case of any security breach, consistent with relevant regulations.

6. User Rights

Depending on your geographic location, you might have specific rights related to your data, such as access, rectification, and erasure. To exercise these rights, please communicate with us.

7. Policy Amendments

Occasionally, we might revise our privacy policy. Significant modifications will be communicated to our users.

8. Get in Touch

For inquiries or feedback about this document or your data, please connect with us at [privacy@merchbots.com].